Springs, cables, rollers, tracks

Garage Door Repair

Broken spring, snapped cable, door off track or grinding to a stop. We diagnose it on the spot and quote before we touch a wrench.

Most garage door problems come down to a handful of parts: the springs that carry the weight of the door, the cables and drums that wind them, the rollers and tracks that guide the panels, and the opener that ties it all together. When one of them fails, the door usually stops where it is, and a 150 to 400 pound door is not something to wrestle with.

We diagnose the door on site, explain what failed and why, and give you the price before we pick up a wrench. If a repair no longer makes sense on an old door, we will tell you that too, and quote both options.

  • Torsion and extension spring replacement
  • Cables, rollers, hinges and track realignment
  • Noisy door tune-ups and safety sensor fixes
  • Same-day visits when the schedule allows

Sounds familiar?

When homeowners call us about this.

A loud bang from the garage, then a door that will not lift

The door opens a few inches and stops, or closes crooked

A visible gap in the spring above the door

Grinding, scraping or popping as the door travels

The door feels far heavier than it used to by hand

The opener runs but the door does not move

What we repair

One truck, stocked for the parts that fail most often, so the majority of repairs are finished in the same visit.

  • Torsion and extension spring replacement, in matched pairs
  • Frayed or snapped lift cables and worn cable drums
  • Rollers, hinges, bearings and bent or misaligned track
  • Doors off track after a bumper tap or a broken cable
  • Cracked or dented panel replacement on sectional doors
  • Opener gears, limit settings, remotes, keypads and safety sensors
  • Weather seal, bottom retainer and threshold replacement

How a repair visit works

Three steps, with a stop for your approval between the second and the third.

  • We test the door by hand and with the opener, and check spring balance, cables, track and sensors
  • You hear what failed, what it takes to fix it, and the price, before any work starts
  • We complete the repair, run the door through several full cycles, and clean up the work area

A word about springs

Torsion springs hold enough stored energy to cause serious injury, and they are the one repair we ask homeowners not to attempt. Springs are also replaced in pairs even when only one broke, because the second one has the same cycle count and usually fails within months.

Questions

Answered before you book.

Anything else, just ask when we call.

Can you come out today?

Often, yes. Book the earliest open window online or call us and we will tell you honestly how soon a technician can be there.

Is it worth repairing an old door?

Usually. Springs, cables and rollers are wear items on an otherwise sound door. If the panels are rusted through or the door has taken a hard hit, we will quote the repair and a replacement so you can compare.

How long do springs last?

They are rated in cycles, not years. A standard spring is built for roughly 10,000 open-and-close cycles, which for most families lands somewhere between 7 and 12 years.

Customer reviews

Neighbors who stopped worrying about the garage.

My garage door suddenly broke and I needed someone the same day. EM had someone at my door in less than 2 hours. Work was done perfectly, very nice technician, and a fair price.
Mary J.Verified customer
Elder did a great job with his diagnosis and was very honest and upfront with everything. He took his time to explain how everything works. And it was a great value!
Amy Q.Verified customer
They responded promptly and stopped by our home the same day. The guy was friendly, professional, and got the door opening and closing again in no time.
Elliot G.Verified customer
Quick service, and since my door was a standard size they had it installed and ready the next day. Amazing service!
Evelyn P.Verified customer
We were astounded by how quickly they replied and fixed our broken belt and motor. Prompt, courteous service. We will use this business for all of our future needs.
Tara H.Verified customer

Online booking

Pick a two-hour window. We handle the rest.

  1. Choose what you need
  2. Pick a day and arrival window
  3. We confirm, then call when we are on the way

Need someone right now? Call (714) 473-0500

Call Book